Terms and Conditions

These are the Terms and Conditions for Alton Model Centre, please read them carefully.


We use lots of tools (encryption, passwords, physical security) to protect your personal information against unauthorised access and disclosure, but as you probably already know, nothing is perfect, so we will make you no guarantees beyond that, we will do our best.

Descriptions and Images

Alton Model Centre tries to describe the items it has listed as accurately as possible, including images. We don't want you to be unhappy with any of your purchases - we want you to know exactly what you are getting. If you would like more details other than those listed about an item then please contact Alton Model Centre, and we will be glad to help if we can. Please note that some images may be larger or smaller than the actual size of the item, this is so we can show you as much of the full product and its details. If you have any further questions on the scaling or detailing of an item, information is available upon request to make sure you fully understand the product you are wishing to purchase.

One Off Items

Many of the items sold by Alton Model Centre are one-off's or the end of a line and long since discontinued, and so identical, multiple items sometimes cannot be ordered. However, if there is a specific item you wish to order more of, we shall always do our best to replicate such pieces, please email us with any questions and we'll do our best to help.


All the items on this website are priced in British Pounds all prices are inclusive of VAT at the current rate but are subject to change without notice. Alton Model Centre is fully integrated to accept payments using PayPal. When you go to the Checkout page it will automatically take you to PayPal's secure payments page. If you do not already have an account with PayPal then you may need to register. This doesn't take long and it is very easy, all you will need is a credit card/bank account and email address. Alton Model Centre also accepts telephone Payment and Debit Card. Your items will be sent to you shortly after your order has been placed and paid for.

Payments & Ownership of Goods

All items will remain the property of Alton Model Centre until the final payment has been made and received. Please do not send cash through the post, we will not be held responsible for any cash that is lost in the post. If you really must send cash then send it via Registered Post. Any payments that 'bounce' will be pursued!


We do not offer a pay by cheque service.


Alton Model Centre reserve the right to cancel any order without cause or reason, and refund the cost.

If the relevant information is not given, or we encounter any other problems, and the funds have been transferred to the bank account. Alton Model Centre reserve the right to take the PayPal fee off the total of the refund. This is to cover the costs of the PayPal transfer fees.

If there are any further questions concerning any of these terms and conditions,
please don't hesitate to contact us:

Alton Model Centre, 7a Normandy Street, Alton, Hampshire, GU34 1DD

Tel: 01420 542244

Or Email us from the contact page.